A tecan field service engineer (fse) was on site on april 11th, 2016 to check the instrument.The door locks have not been disabled or manipulated in any way.They are tested at least every 6 months for this customer during the 2 preventive maintenances performed each year.Customer verified that the door locks were engaged and the panel was closed when the injury occured.The fse ran the safety tests when on site on apr 11th, 2016 on the freedom evo in s&s and they passed.Results are available.No failure was found with the instrument.The instrument performed as intended.The instrument did not malfunction.User admitted they reached under the shield while the instrument was in operation.The labeling of the instrument warns against not reaching into the instrument when the instrument is running.Additionally, front shield and door locks are designed to engage and prevent access when instrument is operating.The laboratory confirmed that they train all technicians not to reach inside an instrument and even have stickers on the shields as a reminder.This report is filed as similar occurences have happened resulting in more serious injuries.
|