Additional information: the associated complaint device was not returned.A visual inspection of the product could not confirm the stated failure without obtaining the actual device/ product.A review of complaint history revealed no prior complaints for listed part/failure mode, no prior complaints for the listed lot.A review of the manufacturing records did not reveal any abnormalities that could have contributed to the reported issue.An attempted clinical analysis indicated that it was reported via medwatch that a patient had a removal of hardware, which was replaced with shorter screws in the left hip.There is no information regarding the need for the hardware removal.Additionally, there are no radiographs, patient clinical/medical records provided.Based on the lack of information, no clinical assessment can be performed.Without the actual product involved and/or device information, our investigation cannot proceed.If the device or new information is received in the future, this complaint can be re-opened.No further actions are being taken at this time.
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