The associated complaint device was not returned.A visual inspection of the product could not confirm the stated failure without obtaining the actual device/ product.An attempted clinical analysis indicated that it was reported that a revision surgery was performed 5 years post implantation due to bone fracture around the stem due to patient falling.It was further reported that there no patient clinical/medical records or radiographs available.Additionally, the device will not be returned for evaluation.Therefore, no clinical assessment can be performed.Without the actual product involved and/or device information, our investigation cannot proceed.If the device or new information is received in the future, this complaint can be re-opened.No further actions are being taken at this time.
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