Patient identifier has not been provided by the site.A medtronic representative performed troubleshooting on the imaging system on-site.The following was done to resolve the issue: on (b)(4) 2016 - a separate issue was reported for an error on this imaging system.On (b)(4) 2016 - the detector panel was replaced by the medtronic representative in an attempt to resolve the issue reported on (b)(6) 2016.On (b)(4) 2016 - the medtronic representative discovered that the new detector panel had been installed in the incorrect orientation on (b)(4) 2016.This was confirmed to have directly caused the reported reversed image orientation.The panel was reinstalled correctly, and the issue resolved.A full imaging system check-out was completed following re-installation of the detector panel, and all tests passed.Full system functionality was confirmed and the system was returned to service.
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A medtronic representative reported that during a spinal fusion procedure, the imaging system was displaying anteroposterior (ap) and lateral images in the reverse orientation as intended.When the imaging system was being lined up for a 3d spin for navigation, an inaccuracy was noted because of this issue.The use of this imaging system was discontinued, and the procedure was completed successfully with a second medtronic imaging system after a 15 minute delay.The patient was not impacted by this event.No additional details were provided.
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