Integra has completed their internal investigation on 07/28/2016.The device was not returned by the customer for evaluation.The lot number was also not provided.The most likely lot numbers could be 129 or 137.Lot# 129: this device was manufactured on december 31st, 2012 and a review of dhrs containing lot code 129 showed that the following lots passed the required inspection points without reworks, mrrs or variances: service history: date of service: 04/07/2014 lot# 137: this device was manufactured on 09/19/2013 and a review of work order (b)(4) ((b)(4)) containing lot 137 and serial number (b)(4) showed that this device passed the required inspection points without reworks, variances or mrrs.There is no service history for this device.No manufacturing or design related trend has been identified.In summary - the device was not released for evaluation therefore the root cause to the end user's experience could not be determined.
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