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Catalog Number 595000-001 |
Device Problems
Device Emits Odor (1425); Overheating of Device (1437); Device Displays Incorrect Message (2591); Temperature Problem (3022); Noise, Audible (3273)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Known Impact Or Consequence To Patient (2692)
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Event Date 05/17/2016 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).
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Event Description
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The customer reported that the patient's freedom driver exhibited an occasional "creaking" sound.The customer also reported that the freedom driver exhibited intermittent fault alarms, was "running hot" and that the onboard batteries felt hot after removing them from the driver.The customer also reported that the patient complained of an occasional burning smell from the air vent on the back of the driver, and that when the burning smell was occurring, it seemed like the driver was working harder and sounded different.The customer also reported that the fill volume (fv) and cardiac output (co) parameters were running lower.The customer also reported that the patient was switched to the backup freedom driver and that after the switch, the fv and co parameters were improved.There was no reported adverse patient impact.This alleged failure mode poses a low risk to the patient because the freedom driver continued to perform its life-sustaining functions.The freedom driver will be returned to syncardia for evaluation.The results of the investigation will be provided in a follow-up mdr.
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Manufacturer Narrative
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The freedom driver was returned to syncardia for evaluation.The customer-reported experience could not be reproduced in full.There were no new alarms recorded in the driver's alarm history (only permanent alarms are recorded).During investigation testing, there was no evidence of the driver running hot or causing the onboard batteries to increase in temperature, no perceived smell from the driver, and no significant changes in fill volume or cardiac output over the extended observation run.Despite passing all the functional test criteria, the driver did exhibit a squeaking noise upon operation.This squeaking noise was determined to be caused by the primary motor cam follower hitting the scotch yoke dowel pin in the piston cylinder assembly (pca), which was rubbing against the inside wall of the pca and suggests an increased work overload for the primary motor.This could possibly have caused the overheating and produced a burning smell after prolonged use, although this could not be reproduced or observed during this investigation.This issue will continue to be monitored and trended as part of the customer experience process.Syncardia has completed its evaluation of this complaint and is closing this file.(b)(4) follow-up report 1.
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Event Description
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The customer reported that the patient's freedom driver exhibited an occasional "creaking" sound.The customer also reported that the freedom driver exhibited intermittent fault alarms, was "running hot" and that the onboard batteries felt hot after removing them from the driver.The customer also reported that the patient complained of an occasional burning smell from the air vent on the back of the driver, and that when the burning smell was occurring, it seemed like the driver was working harder and sounded different.The customer also reported that the fill volume (fv) and cardiac output (co) parameters were running lower.The customer also reported that the patient was switched to the backup freedom driver and that after the switch, the fv and co parameters were improved.There was no reported adverse patient impact.
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Search Alerts/Recalls
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