The customer stated that they are getting questionable results for an unspecified number of patient samples tested for leukocytes and nitrites on a urisys 1100 analyzer.It was stated that the results from the analyzer would be negative, but when comparing to a visual reading of the test strips, the leukocyte and nitrite results are positive.No specific results were provided.Of the two tests, the samples had erroneous results for leukocytes.It was asked, but it is not known if any erroneous results were reported outside of the laboratory.The patients were not adversely affected.The lot number and expiration date of the used test strips were asked for, but not provided.The analyzer and test strips have been requested for investigation.The customer also stated that it takes a long time for them to download a list of users into the analyzer and the analyzer often needs to be reset.It was also stated that the touch screen of the analyzer sometimes responds to touch with the wrong selection.
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