A maquet field service engineer (fse) was on-site and investigated the product in question.He learned that a member of the clinical staff had released a safety locking lever during the procedure.Due to the safety locking lever being released, the table stopped movement, as already described in the instructions for use (ifu).This reaction of the table is correct and is put in place as a safety measure/precaution.No malfunction of the product in question has occurred, as a result of this measure/precaution.The failure was caused by the user (wrong use of the device/not according the ifu).Maquet (b)(4) provides a product failure investigation, analysis, and a resolution for the device described in this report.
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