(b)(4).Supplier evaluation determined: the customer¿s complaint was not verified.The customer¿s perforator met functional test acceptance requirements; proper engagement and disengagement was achieved with every drill hole, and there was no erratic or poor cutting action.Device history records (perforator assembly) show all tests and inspections, including a drilling test on each perforator, met specification requirements.We will continue to monitor for this or similar complaints for this product code.Trends will be monitored for this or similar complaints.At present, we consider this complaint to be closed.
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