Model Number M41SR16B |
Device Problems
Premature Discharge of Battery (1057); Melted (1385); Smoking (1585)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
No Answer Provided
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Manufacturer Narrative
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Mdr is being submitted as a result of a retrospective complaint review.No malfunction.Mdr filed due to keywords "smoke" and "melted" present in complaint.The charger was returned for evaluation, however subsequent testing could not verify the complaint.Inspection of the charger connector pins revealed no heat damage.The charger was connected to a set of batteries and a complete functional charge was completed with no discrepancies.No heat or smoke was observed.The underlying cause of the complaint issue could not be determined after reviewing the documentation in this investigation.
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Event Description
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The consumer alleges the batteries were not holding a charge.The dealer states when he put the charger on the charging station to test, the third pin on the charger allegedly started to smoke and melted.No injury is alleged.
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Search Alerts/Recalls
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