Model Number 9525 |
Device Problems
Break (1069); Electrical /Electronic Property Problem (1198)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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Submit date: 06/24/2016.An investigation is currently underway.Upon completion, a full detailed investigation will be provided.
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Event Description
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On (b)(6) 2016 the customer stated the unit had a damaged power cord.Upon triage on (b)(6) 2016, the service tech found the damaged power cord had exposed copper wire.
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Manufacturer Narrative
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A review of the information in the complaint file indicates this investigation was performed by a medtronic technical center for the reported condition of; a damaged power cord with exposed copper wire.Therefore, this report will be based on information provided by the technical center.The scd express compression system was evaluated and the customer reported issue was confirmed; the examination revealed copper wire was visible on the damaged power cord.The cause of the reported condition for the damaged power cord was due to accidental damage by the customer.The damaged power cord was scrapped to correct the reported issue.The unit passed all initial testing after failure analysis repair instructions were completed.Scd express compression system was manufactured in 2010.A review of the device history record shows this device was released meeting all manufacturing specifications.
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Search Alerts/Recalls
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