(b)(4).Manufacturing site evaluation: review of stock: product availability in stock is reviewed and to date there are units of this product code and lot number.Quantity produced / imported: this product and batch number were manufactured in total (b)(4) units.Distributed amount: the total number of units produced were distributed in an export to a single customer in (b)(6).Background: the database of complaints were reviewed and confirmed that there are no reports related to this product code and lot number.Batch record / record lot: revision of the figure for the production batch documentation was performed and was evident that no deviation, or no alterations occurred during the process.Results for batch release results obtained for batch release, were performed in compliance with the requirements demanded for this type of suture.Analysis (s) sample (s): the received sample was subjected to a visual examination where it is evident that the suture is not the solution, losing the thread sterility; this must be due to a fault during the manufacturing process, which could not be identified at the time of product release only after a long storage time and through customer statement.Conclusions: because the sample received is out of specification, the claim as "justified" is determined.Actions: this action has already been implemented in full and on measuring the effectiveness of the measures taken; now it is closed.
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