There were 19 samples unused, opened returned with this complaint received for evaluation.After a visual inspection, the sponges have frayed gauze and the reported condition is confirmed.The returned product did not meet quality release specifications.The most likely root cause is untucked edges due to off-center gauze when pushed into the cylinder during the manufacturing process.Prior to a lot¿s release, the lot must be deemed acceptable by passing inspections that are based on a valid sampling plan.Inspectors routinely examine a statistical sample both physically and visually.Specifically, operators inspect for raw edges and fraying during the manufacture of sponge.The operator also confirms gauze alignment during setup and machine operation.The lot met all defined acceptance requirements and was released.The returned product would not meet quality control release specifications in its current condition.This information will be utilized for trending purposes to determine the need for corrective actions.A quality notice was posted at the quality spotlight board in the main hallway of the plant to raise awareness of this issue.If information is provided in the future, a supplemental report will be issued.
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