Rollator transporter chair supplied by medline corp delivered thru care team in (b)(6) was defective.The back support was not properly assembled and when the patient sat down and back the support gave way and she tumbled out of chair.She aggravated her spine injury and had to resume treatment at her neurologist for back and rib pain.Medlife claim investigator issued new pins, but they too were useless as they did not hold the back rest in place.Presently my wife feels unsure using this chair as it is of no value to us.This is the second replacement.We are very unhappy with care team and medlife with this product.It is extremely dangerous to use.Thank you.(b)(6).
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