Device distributor reported on behalf of the home care user that when the patient went to change her infusion set on her normal change day, the cannula remained in her body (buttock area).The patient tried to remove the cannula herself but was unsuccessful.The patient went to an urgent care facility to remove it, but this was also unsuccessful.The patient's endocrinologist advised her to watch the area for infection.Due to this issue, the patient removed herself from the pump as she was apprehensive about the issue reoccurring.As a result, the patient had high blood sugars and was hospitalized on (b)(6) 2016.As of (b)(6) 2016, the patient had been released from the hospital and was again using the pump.No permanent injury was reported.
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