Investigation summary an internal complaint (b)(4) was received indicating that a clip applier (raw material 55-51395) contained within an srhs heart tracecart (finished good 53-1913) was misfiring during use.The raw material is supplied to deroyal by (b)(4).A supplier corrective action request (scar) was issued june 22, 2016, to (b)(4) and is due august 4, 2016.A response has not been received at this time.A sample was returned and received june 28, 2016.This sample has been forwarded to (b)(4) for evaluation.The 2014-2016 scar and supplier notification letter logs were reviewed for similar complaints.None were identified prior to the reporting customer filing two reports.The investigation is ongoing at this time.If new and critical information is received, this report will be updated.
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Root cause: the clip applier contained within the finished good kit is supplied to deroyal by (b)(4).Therefore, a supplier corrective action request (scar) was submitted to (b)(4).In its scar response, (b)(4) reported that no damage was found in the external components.In an attempt to replicate the reported incident, the instrument was cycled, and it fed and formed 11 conforming clips and then ejected two clips.The device then locked out as intended.According to (b)(4) response, the device was disassembled to evaluate the condition of the internal components and no anomalies were found.Therefore, a conclusion could not be reached as to what may have caused the reported incident.Corrective action: due to the root cause determination, a corrective action has not been taken.Investigation summary: an internal complaint ((b)(4)) was received indicating that a clip applier (raw material (b)(4)) contained within an srhs heart tracecart (finished good (b)(4)) was misfiring during use.The raw material is supplied to deroyal by (b)(4).A supplier corrective action request (scar) was issued june 22, 2016, to (b)(4) and the returned sample forwarded to the supplier for evaluation.(b)(4) responded to the scar on august 5, 2016.The 2014-2016 scar and supplier notification letter logs were reviewed for similar complaints.None were identified prior to the reporting customer filing two reports.Deroyal will continue to monitor postmarket feedback and will recognize in the future if the reported issue becomes recurring.Preventive action: due to the root cause determination, a preventive action has not been taken.The investigation is complete.If new and critical information is received, this report will be updated.
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