A customer in (b)(6) notified biomerieux of discrepant results with the vidas tpsa (reference 30428).The customer reported two (2) different patient results that are lower than results obtained in the past; however, reference lab results were higher than past patient results.The customer reports patient results of 0.22 ng/ml and 0.25 ng/ml utilizing the same batch number and calibration; in addition, the same patient results of <0.07 ng/ml and 1.25 ng/ml were obtained utilizing the same batch number and a different calibration.The customer reports that the samples were sent to a reference lab where one of the patient sample results was about 5 ng/ml.The customer reports that an analysis was made on all positions of the instrument using only one sample of a completely different patient; however, all results were identical.An internal biomerieux investigation will be initiated.
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