It was alleged that a patient was burned while using the device.It was alleged that the heating pad was to hot for the patients back.In response, the t-pump associated with this device was returned to stryker for evaluation by a stryker representative.The t-pump was subjected to a backup limit thermostat test as specified in the maintenance manual.The t-pump passed this test showing that there was no component level defect causing the t-pump to overheat and cause the alleged burn.It was identified that unless there was a specific product malfunction, the burn was likely misidentified.For a burn to occur, the t-pump would need to be at least 44°c.Without a failure of the backup and primary thermostats, the highest temperature the t-pump can reach is 42°c.It is likely that the injury was misidentified by the customer.This injury was most likely a soft-tissue injury.This can be attributed to mechanical forces (such as pressure or sheer) created by the pad.The report has been updated to represent the event being caused by the pad.
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