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Catalog Number EMAX2PLUS |
Device Problems
Overheating of Device (1437); Device Inoperable (1663)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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Gtin is unavailable as the product made prior to compliance date; (b)(4).(b)(6).Reporter's complete address was not provided.As of this date, the device has not been returned for evaluation; therefore, the reported condition cannot be confirmed and/or duplicated.If additional information should become available, a supplemental medwatch report will be sent accordingly.
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Event Description
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It was reported on the service order form from (b)(6) that the motor device did not work at all and was overheating.This event did not occur during surgery.There was no patient involvement.There were no reports of injuries, medical intervention or prolonged hospitalization.The exact date of this event was unknown.All available information has been disclosed.If additional information should become available, a supplemental medwatch report will be submitted accordingly.
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Manufacturer Narrative
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The actual device was returned for evaluation.Reliability engineering evaluated the device and observed that the device had a temperature above specification, was hot, too loud, had a damaged hose and failed pre-test for handpiece temperature assessment, noise assessment and air pump assessment.Therefore, the reported condition was confirmed.The assignable root cause was determined to be undetermined.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Search Alerts/Recalls
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