(b)(4).We received one used pencan 0,53/103(g25 x 4")+0,9/35(g20) without packaging.The provided sample was taken to a visual examination.The pencan cannula and the mandrin are not assembled.The used pencan cannula is broken off approx.75 mm away from the cannula hub.The structure of the break of the raw cannula shows that the cannula was bent before the break.The broken-off part (approx.30 mm) with the cannula tip was not handed over by the customer.In addition, the outside diameter of the pencan cannula was measured according to drawing.Nominal-value: 0.53 +0.01/-0 mm.Actual-values: used sample = 0.53 mm.The measured values (outside diameters) of the pencan cannula is in accordance with specification.Although the complete device was not returned, with regard to the used sample, it is likely that this event is an application problem and consider the complaint to be not justified.Bmi device history record (dhr): reviewed the dhr and there is no abnormality found at final control inspection.All available information has been forwarded to the actual manufacturer.If additional pertinent information becomes available, a follow up report will be filed.
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