An investigation into a mis-identification event while using the vitek® gn test kit was performed.The customer obtained a result of acinetobacter sp.As rhizobium radiobacter.The customer returned the patient strain involved in this event.Testing by vitek® ms and id32gn confirmed the organism to be acinetobacter johnsonii.It is to be noted that acinetobacter johnsonii is not within the knowledge base of the gram negative test kit on vitek® 2.The customer strain was tested on retain samples from lots 241377140, 241377540, and 242383840.Lots 241377140 and 241377540 were customer lots involved in this event and lot 242383840 is a random lot.Results from this testing was a low discrimination between acinetobacter lwoffi and neisseria animaloris/zoodegmatis.The misidentification observed by the customer was not duplicated.Based on the results of the investigation, the complaint could not be confirmed and the product is operating within specifications.
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