Complaint sample was evaluated and the reported event was confirmed.The ball head and it's packaging was returned and from the evaluation of the returned product determined that the peel tab of the inner tyvek was sealed between the outer tyvek and cavity and when the outer tyvek was removed, the inner tyvek partially delaminated.Dhr was reviewed and no discrepancies were found.Upon further review, the reported issue may be caused when operator didn't fold the peel tab of inner tyvek.So the root cause for the reported issue can be manufacturing deficiency.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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