Site representative declined to provide patient identifier, age and weight per medtronic representative following up at the site on 07/27/2016.Device lot number were not available from the site.Device manufacturing date is dependent on lot number, therefore, unavailable.Return requested.Replacement passive planar ball 1.5mm shipped to site 07/21/2016.No parts have been received by manufacturer for analysis.Site declined to return suspect passive planar ball 1.5mm for analysis.On 07/27/2016 a medtronic representative, following-up at the site, reported the instrument registered and was accurate, however, there is a noticeable bend at the distal end of the instrument.
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A medtronic representative received a report from a site that while in a spine procedure, the tip of their probe was bent, which has caused the surgeon to question it's accuracy.The probe registers fine and there have not been any issues.No further details regarding the damage, or how it occurred, were provided.A replacement probe was requested.The surgeon opted to continue and completed the procedure with the use of the navigation system.Delay in therapy was less than one hour.There was no impact on patient outcome.
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