Visual inspection and functional evaluation of the product could not be performed because the device was not returned for investigation.Per information provided, the device was stuck closed and would not reopen.The customer¿s complaint could not be verified, nor could a root cause be determined with confidence.However, factors unrelated to the manufacture or design of the device that could have contributed to the reported event includes: tissue thickness may affect suture placement including stitch depth and needle entry point.A surgeon should not begin clinical use of the device without reviewing the instructions for use and practicing the procedure in a skills laboratory.The instruction for use (ifu) outlines precautionary statements and instructions in regards to the use of the device to avoid damage or non-functionality.There were no indications during manufacturing record review that would suggest that the device did not meet product specifications upon release into distribution.
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