It was reported that customer experienced keypad anomaly.It was reported that the up arrow button responded intermittently.It was also reported that customer was hospitalized on (b)(6) 2016 with high blood glucose of 467 mg/dl.Insulin pump was removed at the hospital and test were ran, and reason for high blood glucose could not be determined, but it was believed it was due to the insulin pump.Customer was still hospitalized at the time of call and was not sure of release date.Insulin pump will be replaced.
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