The customer did not supply patient demographics such as age, date of birth, sex or weight for the patient in question.A beckman coulter (bec) field service engineer (fse) was not dispatched for this event.There is no indication that the access afp reagent was returned to the complaint handling unit (chu) for further investigation and/or analysis.There were no reports of hardware errors, sample flags or issues with other assays in conjunction with this event.In conclusion, there was insufficient evidence supplied to reasonable suggest a cause for this event.Bec internal identifier for this event is (b)(6).
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