A siemens field service engineer (fse) was sent to the customer site.The fse checked sample and reagent probe alignments; fluid dispenses; wash station performance; acid and base pumps and dispenses; and the luminometer.The fse performed dark counts and backgrounds.No issues were identified.The quality controls were run and the results were within range and good precision.The cause for the discordant tsh3-ultra result is possibly the rare variant of tsh.The instrument is performing within specification.No further evaluation of the device is required.The ifu states in the interpretation of results section: "results of this assay should always be interpreted in conjunction with patient's medical history, clinical presentation and other findings." the ifu states in the limitations section: "as with any immuno-recognition measurement of a peptide, extremely rare genetic variants may exhibit varying degrees of detection.".
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