Model Number 37800 |
Device Problem
Device Operates Differently Than Expected (2913)
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Patient Problems
Abdominal Pain (1685); Nausea (1970); Therapeutic Effects, Unexpected (2099); Weakness (2145)
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Event Date 08/01/2016 |
Event Type
malfunction
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Event Description
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The consumer reported that the patient had stomach pain, nausea, and was weak since (b)(6) 2016.The patient called the nurse at the health care provider's (hcp's) office and was told to call the manufacturer because the hcp was on vacation.The patient wanted to be reprogrammed.The indications for use for this patient were gastric stimulation and gastrointestinal/pelvic floor.
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Manufacturer Narrative
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A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Additional information received from the health care provider (hcp) reported that the cause of the lack of therapy was not determined.The troubleshooting performed related to the lack of therapy was that the hcp reprogrammed the stimulator on (b)(6) 2016.The diagnostics performed was that the hcp interrogated the stimulator and detected no problems.The action taken to resolve the lack of therapy was that the hcp reprogrammed the patient and they assumed it helped as they had not heard back from the patient.
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Manufacturer Narrative
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If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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