According to the instruction for use, the user must perform a visual inspection of the product and also do an inflation/deflation test prior to use.These instructions on inspection and test cannot be followed properly without removing the cuff protector.The event is evaluated as an user error.User did not remove the cuff protector.As part of the complaint investigation, the product risk evaluation has been reviewed.The reported problem is included in the risk analysis and the risk for a hazardous situation to occur as a result of the reported is concluded to be acceptable low.Device not returned.
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