Catalog Number 595000-001 |
Device Problem
Device Displays Incorrect Message (2591)
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Patient Problems
Fatigue (1849); Tachycardia (2095); Discomfort (2330); Low Cardiac Output (2501)
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Event Date 08/19/2016 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4) initial.
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Event Description
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The customer reported that the freedom driver exhibited intermittent fault alarms while supporting a patient at home.The patient then went to the hospital.The customer also reported that the patient's fill volume dropped to the 30s and cardiac output decreased to 2.7 during the alarms.The alarms lasted less than 10 seconds.The customer also reported that during the alarms, the patient felt a "sinking" sensation and was short of breath throughout the day.The customer also reported that the patient's blood pressure was stable, and that there were no weight changes or clinical signs of fluid volume overload.The beat rate was increased from 130 to 134 bpm in an attempt to fix the problem.The customer also reported that there were no more fault alarms at the new beat rate however the fill volume continued to drop to the 30s.The customer also reported that the patient was subsequently switched to the backup freedom driver.There was no reported adverse patient impact and the parameters improved.This alleged failure mode poses a low risk to the patient because although the freedom driver exhibited intermittent fault alarms, the freedom driver continued to perform its life-sustaining functions.The freedom driver will be returned to syncardia for evaluation.The results of the investigation will be provided in a follow-up mdr.
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Manufacturer Narrative
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The freedom driver was returned to syncardia for evaluation.The driver in "as received" condition passed all test requirements with no anomalies or alarms.The driver was tested for an additional 90 hours and was determined to function as intended with no evidence of a device malfunction.The customer-reported alarms and fill volume and cardiac output fluctuations could not be reproduced during investigation testing, therefore a root cause for the reported issues not be conclusively determined.This issue will continue to be monitored and trended as part of the customer experience process.Syncardia has completed its evaluation of this complaint and is closing this file.(b)(4).
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Event Description
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The customer reported that the freedom driver exhibited intermittent fault alarms while supporting a patient at home.The patient then went to the hospital.The customer also reported that the patient's fill volume dropped to the 30s and cardiac output decreased to 2.7 during the alarms.The alarms lasted less than 10 seconds.The customer also reported that during the alarms, the patient felt a "sinking" sensation and was short of breath throughout the day.The customer also reported that the patient's blood pressure was stable, and that there were no weight changes or clinical signs of fluid volume overload.The beat rate was increased from 130 to 134 bpm in an attempt to fix the problem.The customer also reported that there were no more fault alarms at the new beat rate however the fill volume continued to drop to the 30s.The customer also reported that the patient was subsequently switched to the backup freedom driver.There was no reported adverse patient impact and the parameters improved.
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Search Alerts/Recalls
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