Drive devilbiss healthcare received a complaint from the granddaughter of a patient using a rollator that drive devilbiss healthcare imports and distributes.The patient was using the rollator when he hit a small bump allegedly causing the entire rollator to collapse.He fell to the ground, injuring his head.He was rushed to urgent care immediately after the incident.She is claiming that the lock keeping the rollator open is non-functional and unsafe.The alleged product has not been returned to drive devilbiss healthcare for evaluation.This report is based on the information provided by the patient's granddaughter.
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