One altis sling and two introducers were received for evaluation.Evaluation of the returned components was not performed, as it was reported that use error of the device was the root cause of the device failure.It was noted that the static anchor was cut away from the sling, indicating it was the anchor that was incorrectly placed into the vaginal wall.The introducer is designed to deliver the anchor to the desired location in the obturator internus muscle, however if the surgical steps laid out in the ifu are not followed, the anchor can be incorrectly placed.In this case, either the cephalad drift, prior to turning the introducer, was not performed, or the introducer was not held parallel to the descending ramus as instructed in the ifu, resulting in the anchor being implanted in the vaginal wall instead of the obturator internus.It cannot be conclusively determined exactly which step was not followed based on the provided information, however both are instances of use error (iatrogenic use) since the ifu steps were not followed.It was concluded that this use error was the root cause of the reported event.This complaint was forwarded to the contract manufacturer (cm) for review.The cm reviewed the manufacturing records for lot 4944763 to verify that there were no discrepancies and confirmed that all devices from the lot met specifications.The full cm response and lot certification record is attached to this complaint.
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