A customer in (b)(6) contacted biomérieux to report the occurrence of false negative and false equivocal results in association with the vidas® measles igg assay.An internal biomérieux investigation was performed.Results are as follows: the customer's sample was not submitted.Since october 2015, there is no other complaint related sensitivity problem for vidas® msg batch 1004802610 / 170302-0.There is no capa, nor non conformity for a similar issue in relation to the customer's complaint.The analysis of the batch history records showed that four (4) samples were out of range but these samples were found within their interpretation.During the quality control process, a specificity control was performed on 28 negative sera and 54 positive sera.All sera were found within their specifications.The analysis of the control card of each sample tested showed that vidas® msg batch 170302-0 was in the trend with the other batches.The quality product laboratory tested two (2) internal negative and two (2) internal positive samples on the retain kit vidas® msg batch 1004802610 / 170302-0.The results obtained for the four (4) samples were within their specifications.The performance of vidas® msg batch 170302-0 are within the expected specifications indicated in the package insert.
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