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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: STERIS CANADA CORPORATION RELIANCE SYNERGY WASHER

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STERIS CANADA CORPORATION RELIANCE SYNERGY WASHER Back to Search Results
Device Problem Smoking (1585)
Patient Problem No Known Impact Or Consequence To Patient (2692)
Event Date 08/24/2016
Event Type  No Answer Provided  
Manufacturer Narrative
The user facility reported procedural delays occurred due to the event.A steris service technician inspected the washer and found damage to the electric heating assembly.The electric heating assembly is utilized in the drying phase of the wash cycle.The washer was removed from service.Investigation of this event is currently in process.A follow-up report will be submitted once additional information becomes available.
 
Event Description
The user facility reported that smoke was observed inside the washer's chamber.No injuries were reported.
 
Manufacturer Narrative
The unit was installed at the customer's location in october of 2003.Based on the issue reported by the customer and steris engineering analysis, the reported event was caused by the c2 contactor remaining in the activated position.This condition is attributed to high usage of the reliance synergy washer/disinfector which caused sufficient wear of the c2 contactor to exceed its operating life.The contactor is activated several times throughout the duration of a washing cycle.Activation of the contactor may additionally be increased due to various external environmental conditions and settings at the user facility's location.Following the reported event, the user facility was provided with a replacement amsco 5052 washer.No additional issues have been reported.
 
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Brand Name
RELIANCE SYNERGY WASHER
Type of Device
WASHER
Manufacturer (Section D)
STERIS CANADA CORPORATION
490 armand-paris
quebec, quebec GIC 8 A3
CA  GIC 8A3
Manufacturer (Section G)
STERIS CANADA CORPORATION
490, armand-paris
quebec, quebec GIC 8 A3
CA   GIC 8A3
Manufacturer Contact
kathryn cadorette
5960 heisley road
mentor, OH 44060
4403927231
MDR Report Key5974052
MDR Text Key55891434
Report Number9680353-2016-00097
Device Sequence Number1
Product Code MEC
Combination Product (y/n)N
Reporter Country CodeUS
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type user facility
Reporter Occupation Other
Type of Report Initial,Followup
Report Date 09/23/2016
1 Device was Involved in the Event
1 Patient was Involved in the Event
Date FDA Received09/23/2016
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Device Operator Health Professional
Was Device Available for Evaluation? Yes
Is the Reporter a Health Professional? No
Date Manufacturer Received08/24/2016
Was Device Evaluated by Manufacturer? Yes
Is the Device Single Use? No
Is This a Reprocessed and Reused Single-Use Device? No
Type of Device Usage Reuse
Patient Sequence Number1
Patient Outcome(s) Other;
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