Current information is insufficient to permit a conclusion as to the cause of the event.Review of device history records show the lot released with no recorded anomaly or deviation.Method: manufacturing review.Product was received out of the packaging and disassembled, therefore the complaint cannot be substantiated.Review of manufacture records found that this product was made to print without any deviations or anomalies and left biomet control conforming.Given this, the most likely cause of the device being received disassembled would be transit conditions, however, a definitive root cause cannot be determined and the complaint cannot be verified.
|