Model Number 97022HS |
Device Problems
Device Issue (2379); Incorrect Or Inadequate Test Results (2456)
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Patient Problems
No Consequences Or Impact To Patient (2199); Patient Problem/Medical Problem (2688)
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Event Date 08/24/2016 |
Event Type
malfunction
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Manufacturer Narrative
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Investigation conclusion: customer's complaint of discrepant low was not replicated with in-house testing of retain lot w60695.One result was high outside the 2sd range.No sample was returned to product support, further investigation cannot be pursued.Unable to rule out sample specific interference as a potential cause for discrepant results.Reviewed the batch record for lot w60695.Lot met all cardiac tni/ckmb final release specifications.Customer stated the last qc sample run on lot w60695 was done on (b)(6) 2016 and testing was done on (b)(6) 2016.Per the package insert, good laboratory practice suggests that external controls should be tested with each new lot of test materials or every 30 days.This cannot be ruled out as a potential cause for discrepant results.Unable to determine root cause of complaint.No product deficiency was established.
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Event Description
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Report received of discrepant low tni x7 on customer's study between dxc 2, access 2 and triage meter for seven patients.No specific patient details reported only discrepant low triage values.No patient samples were available.According to customer "no samples were saved".(b)(6).No additional information provided.No reported adverse patient sequela.
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Manufacturer Narrative
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Investigation/conclusion: correction: customer's complaint of discrepant low was not replicated with in-house testing of retain lot w60695.No sample was returned to product support, further investigation cannot be pursued.Reviewed the batch record for lot w60695.Lot met all cardiac tni/ckmb final release specifications.Customer stated the last qc sample run on lot w60695 was done on (b)(6) 2016 and testing was done on (b)(6) 2016.Per the package insert, good laboratory practice suggests that external controls should be tested with each new lot of test materials or every 30 days.No product deficiency was established.
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Search Alerts/Recalls
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