Maquet evaluated the device and noticed that the deterioration of the paint is far advanced and must have started years ago.The multiple paint touch up on the cupola is an evidence of this.Maquet assumes that this event is the result of the use of inappropriate cleaning agents.Per the labeling, users should "check the lightheads for chipped paint, impact marks and any other damage" on a daily basis prior to using the device.In addition, the xten operating manual provides instructions regarding cleaning and disinfecting practices.The device does not remain conform to its specification.The device was directly involved with the reported incident and was being used for treatment or diagnosis of the patient when the event occurred.The customer installed a temporary seal over the chipped area, pending the repair that is planned during the first quarter 2017.
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