Device Problems
Material Rupture (1546); Device Operates Differently Than Expected (2913)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 09/06/2016 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).During processing of this complaint, attempts were made to obtain complete event, patient and device information.The device is not returning.Investigation is not yet complete.A follow up report will be submitted with all relevant information.
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Event Description
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It was reported, as a general observation, dissatisfaction with the nc trek device.Reportedly they have become obsolete in navigability and rated burst pressure (rbp).The number of devices, patients and cases was not provided.There was no reported adverse patient effect.No additional information was provided.
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Manufacturer Narrative
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(b)(4).The unique device identifier (udi) is unknown because the part and lot number were not provided.The device was not returned for evaluation.A review of the lot history record and complaint history of the reported lot could not be conducted because the part and lot numbers were not provided.The investigation was unable to determine a conclusive cause for the reported difficulties.Based on the information reviewed, there is no indication of a product quality issue with respect to manufacture, design or labeling.
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Search Alerts/Recalls
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