Catalog Number 397002-001 |
Device Problems
Display or Visual Feedback Problem (1184); Device Operates Differently Than Expected (2913); Improper Device Output (2953)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 09/22/2016 |
Event Type
malfunction
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Manufacturer Narrative
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This alleged failure mode poses a low risk to the patient because although the companion 2 driver exhibited a discrepancy between the left and right cardiac outputs, the companion 2 driver continued to perform its life-sustaining functions.The companion 2 driver will be returned to syncardia for evaluation.The results of the evaluation will be provided in a follow-up mdr.(b)(4).
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Event Description
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The customer reported that the companion 2 driver exhibited a display discrepancy between the left and right cardiac output.The customer also reported that the green indication bars on the cardiac output curve indicated the correct position of the inflow into the device.The patient was subsequently switched to the backup companion 2 driver.There was no reported adverse patient impact.
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Manufacturer Narrative
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The companion 2 driver was returned to syncardia for evaluation.The customer-reported cardiac output (co) discrepancy was confirmed via review of the patient data file, but was not able to be reproduced during investigation testing.The driver passed all functional testing and was subjected to an additional observation run in an attempt to reproduce the cardiac output discrepancy.The largest co discrepancy observed during the investigation was within syncardia's co specification.This issue will continue to be monitored and trended as part of the customer experience process.Syncardia has completed its evaluation of this complaint and is closing this file.(b)(4) follow-up report 1.
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Event Description
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The customer reported that the companion 2 driver exhibited a display discrepancy between the left and right cardiac output.The customer also reported that the green indication bars on the cardiac output curve indicated the correct position of the inflow into the device.The patient was subsequently switched to the backup companion 2 driver.There was no reported adverse patient impact.
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Search Alerts/Recalls
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