Submit date: 03/15/2017.A review of the information in the complaint file indicates this investigation was performed by a medtronic technical center for the reported condition of; the unit had a power cord that has copper wire exposed.Therefore, this report will be based on information provided by the technical center.The avi controller was evaluated and the customer reported issue was confirmed.The copper is exposed on the cord and there are signs of cuts on the outer shielding.The cord was removed and scrapped.The unit passed all initial testing after failure analysis repair instructions were completed.Complaint trending information is being reviewed on a monthly basis and if a trend is observed, actions will be taken as necessary.Based on the investigation, no corrective action is needed.
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