Investigation - evaluation: a review of the complaint history, device history record, instructions for use (ifu), trends, quality control, and visual inspection / functional testing of the returned device was conducted during the investigation.A leak test was performed on the outer sheath by occluding the tubing with hemostats, threading a luer lock syringe filled with air to the proximal luer fitting, and submerging the device in water.When injecting air, leakage/air bubbles were detected at the joint between the syringe and outer sheath proximal fitting.When attempting to further tighten the syringe onto the proximal fitting, the threads slipped and the syringe continued to rotate.There is no evidence to suggest the finished product was not made to specifications.Review of the device history record of the finished product shows no nonconforming events that would contribute to this failure mode.There were no other reported complaints for this lot number.Based on the information provided and the results of our investigation, the root cause was determined to be design-related.Measures have been conducted to address this failure mode.Monitoring will continue to be performed for similar complaints.
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