Catalog Number 595000-001 |
Device Problem
Device Operates Differently Than Expected (2913)
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Patient Problems
Dyspnea (1816); Dizziness (2194); Discomfort (2330)
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Event Date 09/24/2016 |
Event Type
Injury
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Manufacturer Narrative
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The freedom driver will be returned to syncardia for evaluation.The results of the investigation will be provided in a follow-up mdr.(b)(4).
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Event Description
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The customer reported that, while supported by the freedom driver, the patient called ems because he had difficulty breathing, felt lightheaded and could not "catch his breath".The patient reported he had to lie down on the floor to get relief.The customer also reported that the patient said the freedom driver never "felt right".The customer also reported that the freedom driver did not exhibit any alarms.The customer also reported that when the patient arrived at the hospital, he was subsequently switched to his backup freedom driver with no reported adverse patient impact.The customer also reported that the patient stated he felt much better after the switch.
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Manufacturer Narrative
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The freedom driver was returned to syncardia for evaluation.The driver in "as received " condition passed all functional test requirements, which included cardiac output (co), right atrial pressure (rap), aortic pressure (aop), pulmonary arterial pressure (pap) and left atrial pressure (lap) performance metrics associated with normotensive and hypertensive settings, with no anomalies or alarms.In addition, the driver was tested for an additional 48 hours at normotensive settings and performed as intended with no anomalies or alarms.The root cause of the customer-reported issue could not be determined.There was no evidence of a device malfunction and the driver performed as intended during functional testing.This issue will continue to be monitored and trended as part of the customer experience process.Syncardia has completed its evaluation of this complaint and is closing this file.(b)(4).
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Event Description
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The customer reported that, while supported by the freedom driver, the patient called ems because he had difficulty breathing, felt lightheaded and could not "catch his breath".The patient reported he had to lie down on the floor to get relief.The customer also reported that the patient said the freedom driver never "felt right".The customer also reported that the freedom driver did not exhibit any alarms.The customer also reported that when the patient arrived at the hospital, he was subsequently switched to his backup freedom driver with no reported adverse patient impact.The customer also reported that the patient stated he felt much better after the switch.
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Search Alerts/Recalls
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