Integra has completed their internal investigation on september 15, 2016.The investigation included: methods: evaluation of actual device.Review of device history records.Review of complaints history.Results: evaluation of returned device; the returned fomon rasp tc showing staining/pitting within grooves was tested with plastic round profile.Inserts grasped material as intended.There was no signs of the insert sliding off of material.Dhr review; no nonconforming product report / nonconforming material report history.No corrective action preventive action history/corrections.No health hazard evaluation history.Complaints history; complaints metrics tracked, trended, and reviewed monthly with management.Conclusion: the complaint is unconfirmed; testing within specification.
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It was reported that both grasps edges fail to grasp septum bone firmly.According to customer, is not meeting quality standards.Device was in contact with the patient however, no patient injury reported and the event lead to surgical delay, unknown for how long.
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