Customer questioning 3 runs of tox panel on triage meter, each time run, different analytes tested positive.Customer stated a urine sample from one patient was tested 3 times on 2 triage meters and both meters gave the same results each time, but the results themselves were different for each run.The 1st run- 7 analytes tested positive.The 2nd run (time not provided)- just thc positive.The 3rd run (time not provided)- just thc and bar positive.Patient was visiting the hospital for a potential medication overdose.Customer was unable to recall patient data due to no patient identifier given on initial report.Caller unable to gather information on which specific analytes were positive on the first tests run.At the time reported, no confirmatory testing was performed.Although requested no confirmatory results were reported.No reported adverse patient sequela.No further information provided.
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Investigation/conclusion: received 1 false negative bar result when testing retain lot w61921 with positive tox calibrator 1.5x.Review of the device scan showed an abnormally thin and long peak at the bar position, this is the root cause of the false negative result.No issues observed with tox calibrator 0.5x testing.No sample was returned to product support, further investigation cannot be pursued.Reviewed the batch record for lot w61921.Lot met all final release specifications.
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