(b)(4).The sample was returned for evaluation.A visual exam was performed and it was observed that the heater was received with the ring adaptor.It was found that the power switch would light up, but the unit would not generate heat.Based on the investigation performed, the reported complaint was confirmed.The unit is approximately 720 days old.The heater was found to be abused by immersion in some type of liquid, and all the inner components were damaged.It was determined that the unit was beyond economical repair.
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