The customer reported that the transmitter got very hot and was producing smoke.The biomedical engineer (bme) was able to duplicate the problem by using one fully charged and one almost depleted battery.The bme was provided the proper batteries to use and disposed of the ones that were causing the smoke.The device was in use on a patient, however no patient harm was reported.The device was sent in for exchange.The unit was evaluated and the batteries required for this investigation were not returned.New batteries were inserted into the unit and heating could not be duplicated.Inspection of the negative contacts shows resin melting at the spring which, per an nkc investigation on a similar incident, is indicative of improper battery insertion.(b)(4) will submit a supplemental report in accordance with 21 cfr part 803.56 if additional information becomes available.
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