(b)(4).One lf1637 was received for evaluation.This device had been used in the treatment or diagnosis of a patient.The returned product did not meet specification as received.A review of the lot number reported indicates that the product was within the assigned expiration date at the time of the reported incident.Visual inspection found the knife blade exposed when the jaws were open.The customer reported the knife blade was exposed and the reported condition was confirmed.The investigation found the tactile feel of the knife trigger felt normal however pulling and releasing the trigger did not affect the position of the blade.The device was disassembled and evaluated by the product engineer.The mechanical assembly in the body of the device was found to be normal.The device body showed evidence of fluid ingress indicating the device had been exposed to heavy use or reprocessing.The spindle pin, knife trigger, and latch assembly was found to have been properly installed.The exposed blade was found to be from a broken knife in the tube.The investigation identified the root cause of the reported event to be rough handling by the user causing the knife to break.The ifu states, this product cannot be adequately cleaned and/or sterilized by the user in order to facilitate safe reuse, and is therefore intended for single use.Manufacturing non-conformances were reviewed.No entries pertinent to the customer's report were noted.
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