The investigation included review of product historical data, product labeling and consultation with medical affairs.Review of product historical data for any trends and all customer complaints received for this issue did not identify any adverse trends or abnormal complaint activity.It is unknown if the operator was wearing personal protective equipment (gloves, safety glasses, and lab coat) because repeated requests for information was unsuccessful.The retroviral treatment is justified, as it has been shown to successfully prevent hiv infection in at-risk subjects.The risk for infection, however, is low, as the probe gets rinsed after every aspiration.The product labeling was reviewed and found to be adequate.The cell-dyn ruby operator's manual provides warning for potential biohazards when handling aspiration probes and vent needles, such as wear lab coats, protective eyewear, gloves and follow biosafety practices.Based on the investigation, the incident was due to a use error for possible failure to follow the warnings in product labeling which could have prevented the incident during handling of the aspiration probe.The cell-dyn ruby analyzer is performing acceptably.
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