Model Number E601 |
Device Problem
Low Test Results (2458)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 10/12/2016 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).The event occurred in (b)(6).
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Event Description
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The customer complained of questionable results for one patient sample tested with the elecsys ca 15-3 ii assay.The sample was initially tested (b)(6) 2016 at 11:16 am with a result of 40.42 u/ml.That evening the quality controls failed.On (b)(6) 2016 the sample was tested 3 times with results of 22.09, 21.91, and 24.92 u/ml.Results of about 22 u/ml were reported outside the laboratory.Since the patient had previous results of 40 u/ml and 30.36 u/ml the customer tested a sample from the patient drawn on (b)(6) 2016.The ca 15-3 result was 40 u/ml.The patient was not adversely affected.The ca 15-3 reagent lot number was 152800; the expiration date was requested but not provided.
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Manufacturer Narrative
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The sample from (b)(6) 2016 was sent to the manufacturer for testing.Testing was performed by the manufacturer on 2 analyzers and replicated the customer's results.The investigation determined no quality controls were performed on 10/13/2016.The investigation was unable to determine the root cause of the event.Inadequate sample preparation of the 10/13/2016 sample, leading to incomplete clotting or microclots, is a possible cause of the lower results in the (b)(6) 2016 sample.A general product problem was excluded.
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Search Alerts/Recalls
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