The complaint description states that during the inspection of the returned devices, the orthokit technician noticed that the instrument wasn't working properly and was damaged on one side.The device associated to the complaint was returned for analysis.A functional check with a mating broach found the handle to function as intended.Visual analysis found minor impaction marks on the side of the handle.A search into the complaints database was performed, no other similar complaint was reported for the affected product code and lot combination.Based on the information received and the investigation performed, the root cause of the incident could not be determined.Depuy considers the investigation closed at this time.Should additional information be received, the information will be reviewed and the investigation will be re-opened as necessary.
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